WARM LINE

304-679-8183

The Peer Support Warm Line receives calls from all across America.  People searching for help come across our web site and see the Warm Line and call.  From Maine to Oregon and the Carolina's our warm line staff have helped adults with mental illness through some tough times.  The line is operated 24 hours a day, seven days a week - one caller at a time!

Our staff receive yearly Suicide Prevention training that has been invaluable on some of those calls.  The Warm Line is suppose to be a warm, friendly place to chat when you can't find anyone else.   Staff can and do refer people to crisis lines but often the person on the other end of the call feels a bond and doesn't want to deal with someone else, so they just keep talking till the other person's concern grows less desperate. 

Another wonderful use of the warm line is past residents who find themselves in need of some peer support and feel comfortable calling in to talk.  Occasionally someone will call to have someone to celebrate or share a milestone or special event such as a month sober or "it's my birthday".    Even current residents find it useful at odd hours or who find it easier to speak to a more anonymous voice than an actual in your face person.  Sometimes people just need the WARM LINE to get them through a less than great day.

PLEASE REMEMBER YOU WILL NOT BE SPEAKING TO A MENTAL HEALTH PROFESSIONAL -
                                                     JUST ANOTHER ADULT WITH MENTAL HEALTH ISSUES WHO HAS PROBABLY BEEN IN THE SAME PLACE YOU ARE!

So if you need someone to listen, give us a call!  
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